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Moving advice

Questions to Ask Your Estate Agent

You've got the keys, the removals company are right behind you. Questions to ask your estate agent to ensure a smooth home move

493+ five-star Google reviews
Questions to Ask Your Estate Agent, 1 Van 1 Man removals in York

Quick answer: When you get the keys, ask your estate agent whether you have every key, what the burglar alarm code is, which utility and internet companies supply the property, and how the boiler, heating and appliances work. Ask where the meters, stopcock and fuse box are before they leave.

You've got the keys, the York removals company are right behind you and you’ve spotted the flask of tea. You’ve arrived at your new home however you must not relax just yet. There are a number of pieces of information that you need to obtain from your estate agent, whether you’ve bought or are renting before everything is handed over and finalised. Many of these points could be researched before moving day to save time.

Use this list as a reminder or as an actual checklist to ensure you obtain all of the information needed from your estate agent so that your move and settling in period goes as smoothly as possible.

Have I Got All the Keys?

Don’t assume that the set of keys you are handed are the one and only copy. Ask if previous owners or tenants left keys with neighbours or family members or indeed whether the estate agent has a set. For safety and security you have every right to have possession of all keys previously held by neighbours etc. The estate agent having an emergency set for a tenancy is one thing however when buying a place you should be the only key-holders.

What is the Burglar Alarm Code?

Nothing says “Hi, we are the new neighbours” like the piercing wail of the burglar alarm for three hours on your first night into the property. Ensure you receive all of the information on any home security system, including how to change passcodes if required,

Utility and Internet Companies

Check in advance who currently supplies the property for gas and electricity and whether there is a phone line installed. Having this information in advance enables you to contact new suppliers about the switchover if necessary and arrange an engineer to come out to sort the internet, phone lines and even Sky TV.
Confirm meter readings on moving in day with the estate agent, particularly if the house is rented.

Appliances and Heating Systems

There is so much variety between the different types of heating systems and appliances these days. Ask your estate agent to have copies of all manuals and instructions on hand for when you move in so you don’t waste precious hours trying to get the boiler fired up for hot water and heating. Asking where the water stop cock is may also be a good idea as they are sometimes quite well hidden.

Parking

Don’t forget to ask about where you may park your vehicle / vehicles. Some areas have residential parking bays, allocated parking or restrictions where other places are very straightforward. Check in advance to avoid annoying neighbours.

If you'd rather hand the heavy lifting to a local team, see our house removals in York or packing service.

What Customers Say About Moving With 1 Van 1 Man Removals

493+ Google reviews, rated 5.0 out of 5. These are real reviews from customers we have moved in and around York and across the UK.

Found 1van1man after getting some quotes from a few different places and decided to go with this place as the prices were more reasonable and the service was a bit more personal. Had to move from York to Manchester, Dale arrived on time gave me plenty of notice to start getting things outside to be loaded. Took half an hour to load so didn't get charged the full hour compared to some other places online I was looking at. Very happy with the service would definitely recommend them to anyone else.

Very easy to deal with. Reasonably priced and they accepted extra small items, at short notice, with no additional cost. The guys you speak to are the guys doing the move. Locally based (removal between Wigginton and Tadcaster) and very keen to do a good job and get immediate feedback. Turned up on time and took great care with the love, also helping with a small dismantling/reassembly job. Highlight recommended.

These guys were super helpful from start to finish and no job was too big or too small. They managed to manoeuvre everything out of our small York house and through the tiny streets with no issues. They disassembled and reassembled furniture, were really careful with everything and somehow got the whole move done super quickly. Everything arrived at the new place in exactly the same condition. Really respectful, great communication and just genuinely nice guys. Support local and support these guys. Would definitely recommend!

Moving house as a first-time buyer can sometimes be overwhelming. However, with Mike and Dale today, they have made this move such a wonderful, calm and easy experience. They were wonderfully friendly, professional and so considerate of all my belongings. I really appreciate all their hard work and I'm really excited to start living in my new home. Would highly recommend this top-notch moving team. Many Thanks to them Both! Very Happy!! 😄

I couldn’t be happier with the service I received from 1 Man 1 Van. From my very first enquiry, everything was handled with ease, professionalism, and clear communication, which made the whole process completely stress-free. A huge thank you to Mike and Dave, who carried out my move from a one-bedroom flat in York to Beverley. They were punctual, friendly, hardworking, and treated all of my belongings with great care and respect. My new driveway was particularly tricky to navigate, but the guys were incredibly patient and handled it with absolute ease. Nothing was too much trouble, and they worked efficiently while making sure everything arrived safely. I wouldn’t hesitate to recommend 1 Man 1 Van to anyone looking for a reliable, trustworthy, and excellent removal company. Fantastic service from start to finish. A huge thank you again! Jeannette

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